Do recommend for a walk in evening

Charming hotel, convenient location, with a great park atmosphere and delicious breakfast options including poached eggs on request.

Can honestly say there wasn't anything not to like.

the potters heron is a really charming place, loved the thatched roof and all the character it has! our room was super comfy, had a nice lil garden area where we could chill and sip our tea. the menu for dinner was really good, we found some great options and the food was delicious! the staff were friendly, made us feel welcomed from the start. overall, perfect spot for our last night in the uk!

Couple's decent getaway

The bar and breakfast area had plenty of room and a vast mixture of seating arrangements, which felt nice and accommodating. Plus, the staff were really friendly and helped me settle in fast, which is important when you’re trying to relax after a long journey.

It wasn't exactly a bargain, but it was still acceptable.

My stay was delightful! The room was cozy, with a lovely garden area that made for a perfect spot to relax with tea. The staff were incredibly friendly, making me feel welcomed right from the start. The menu for dinner was impressive, and the food was delicious!

Limited breakfast options.

Great spacious room and friendly staff, but breakfast was disorganized and tea was cold.

The food and service at the New Years Eve dinner dance was exceptional, making it a memorable evening.

The room could have benefited from a thorough cleaning before our arrival, as there was noticeable dust on surfaces.

Consider bringing your own toiletries, as basic options are provided and may not meet your expectations.

A Charming Stay with Room for Improvement

We enjoyed a lovely evening at the bar while waiting for our dinner reservation. The staff were attentive, but we felt the scheduling could be better managed—guests with earlier arrivals were seated ahead of us. For future guests, I recommend calling ahead to confirm dining availability.

This place suits me perfectly, offering free parking, luggage storage, and a cozy bar area. On my first stay, the staff helped me find great dining options, which I appreciated. I recommend checking the menu before dining.

We enjoyed our stay here while exploring the nearby forest trails in the New Forest. The hotel has a pleasant atmosphere with tastefully decorated interiors. Our children loved the comfy beds, giving us all a good night’s sleep after a day of activities.

My kids wished there were more family-friendly options on the menu. A broader selection would certainly improve the overall experience for families.

Comfortable stay with great dining options

I had a pleasant two-night stay in a Standard King Room. The staff were incredibly friendly and attentive, making me feel at home. I particularly enjoyed the dining experience. the food was well-prepared and tasty, with a variety of delicious options for breakfast. My only concern was that the bathroom could use some updating, but it didn't greatly detract from my overall experience.

would come here again

The Superior King Room had a large bed, flat-screen TV, and complimentary tea/coffee maker. Loved the massage options at the spa and the restaurant served delicious meals. Breakfast was a buffet with options like fresh pastries and cooked dishes. Staff was friendly and attentive throughout.

decent stay with room for improvement

The bar area provided a cozy ambiance, which made for a pleasant atmosphere. Staff members were notable for their friendliness and willingness to assist, making our experience more enjoyable.

The room lacked sufficient amenities for a comfortable stay.

The spacious room was spotless, with a lovely garden view. We enjoyed dinner at the restaurant, which exceeded our expectations!

The Potters Heron is such a delightful oasis, with its beautifully refurbished bar area showcasing a cozy log burner and thoughtfully arranged seating that reminds me of my favorite tea shop. Accessibility features made my stay even more enjoyable.

More staff for quicker service during busy times.